Terms & Conditions

General

Southwest Sailing Scenes is based in the UK and currently accepts orders only for delivery within the UK. All prices include VAT and delivery to a UK address.

Placing an Order

When you submit your order at the checkout we will be sent the relevant information and order details, and you will receive an acknowledgment of this. Until payment is made via PayPal, when you will receive a receipt and we receive confirmation of payment, the order has not been placed and the contract has not begun.

Southwest Sailing Scenes does not keep stock of framed photographic priints. By placing an order for one or more prints via this website you are requesting that we produce a specific item for you and to your specification. Accordingly the right to cancel or return an order within 7 days does not apply to products sold through this website.

Payment

Payment may be made by credit card, debit card or PayPal account. Payments are processed by PayPal at their secure site and your card details are never made known to Southwest Sailing Scenes. As soon as we have received confirmation of payment we will begin processing your order.

Delivery

We aim to have your print(s) ready for delivery within 7 days of your order being placed, and we post all items by Royal Mail 1st class post. If your order has not arrived within 14 days please contact us.

Cancellation and Returns

Because these are custom-produced items the cancellation and return provisions of the Distance Selling Regulations do not apply and you have no automatic right to cancel your order or return photographs. However if your photographs are faulty, damaged or not as ordered, please contact us and we will arrange replacement or a refund.

Privacy

Southwest Sailing Scenes does not collect any information from visitors to this website. However in order to place an order you need to provide your name, address and contact details, and these are stored on our server so that we can process your order.

If you register with us, your details will be stored in the same way and you will not need to re-enter them when placing an order - you need only log in to your account.

Contact Details

Niki Head
Southwest Sailing Scenes
7 Smallridge Close
Plymstock
Plymouth
PL9 9UT
tel: 07908 493123
e-mail niki@southwestsailingscenes.co.uk